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shipping information

U.S. CUSTOMERS

We currently use USPS Priority to ship our products. All orders are shipped within 4-6 business days of purchase. Orders within the United States ship at a flat rate of $6.95.  We will send you tracking information once your order is shipped.

NEED IT RUSHED? If you need your item rushed you may change your shipping options at checkout. Additional charges apply.

*We ship to the address provided and are not responsible for lost packaged.  

INTERNATIONAL CUSTOMERS
**Any Customs/Duties fees or VAT (value added tax) is the responsibility of the buyer

First Class Mail International airmail is not able to track delivery after leaving the US and it does not include insurance for losses/damages during shipment. If you want to upgrade to express shipping for an additional charge for insurance and quicker shipping, please contact us. Orders to Canada can take up to 10-16 days while other International orders can take up to 30-45 days to reach their destination. While this is not the norm, it can happen so please plan accordingly.

returns & exchanges

Each item is handcrafted by us. We take pride in our artistry & it is important to us that you are satisfied with your purchase. 

If anything is wrong with your order, please let us know right away and we will fix it. 

If you would like to cancel your transaction please let us know within 24 hours of payment. 

Items may be returned for store credit within 15 days of receipt. Refunds will be given after the item is returned & shows no signs of wear or damage. Mail costs associated with returning an item are the responsibility of the buyer. Wild Juniper reserves the right to refuse returns.

Unfortunately, there are no returns on earrings or hair accessories due to hygiene. 

*All custom orders, clearance items and holiday item sales are final.

policies

wild juniper designs ® is a licensed and registered trademark.

all designs, images and content are copyrighted.